FAQs

FAQs

Shipping

Where do you ship to?

How do you ship?

Order processing time

Delivery time

How can I track my order?

When will my tracking information appear?

Why can't I track my order?

Why is my shipment status unchanged?

Payments

How can I pay for my order?

Which currency are you using?

Order

How to place an order?

How can I modify my order?

Post Purchase

What if I received a defective/damaged item?

What if the tracking information of my order shows "Returned To Sender"?

Shipping problems

What should I do if I provided you a wrong shipping address?

Tracking shows "Returned To Sender". What should I do?